Asia-Pacific REITs Finance Official Full Channel Contact Information
Official Domain: https://www.sgxcata.com
1. Online Consultation Channels
WhatsApp Exclusive Information Customer Service
Add customer service via the website homepage consultation entry to receive daily REIT market reports, ETF reviews, interest rate macro in-depth insights, and beginner investment guides.
Service Hours: Weekdays 09:00–22:00; Weekends/Public Holidays 10:00–18:00
Website Footer Message Feedback Area
Submit corrections for market data errors, page malfunctions, missing information, column optimization, and content correction suggestions.
Dedicated Business Emails by Function
- General Consultation, Market Data Error, Website Function Feedback:service@sgxcata.com
- REIT/ETF Industry Researchers, Cross-Border Financial Bloggers Submission:contribute@sgxcata.com
- Institutional Topics, Financial Brands, Industry Columns Business Partnership:business@sgxcata.com
- Copyright Infringement, False Dividend Calculation, Exaggerated Returns Compliance Complaint:report@sgxcata.com
- Browsing/Subscription Record Query, Personal Privacy Data Deletion:privacy@sgxcata.com
2. Business Engagement Descriptions
Content Creator Submission
Welcome contributions from authors in the fields of Singapore real estate trusts, index funds, and overseas macroeconomics on REIT valuation, ETF strategies, Fed interest rate interpretation, and cross-border investment education. High-quality original content can open a dedicated column. Submit articles and a personal bio to the submission email.
Business Brand Partnership
Supports partnerships with Singapore financial institutions, cross-border wealth management service providers, real estate companies, and financial platforms for industry topics, series REIT/ETF columns, and brand information placement. Send partnership requests; a dedicated person will contact you within 3 business days for discussion.
Copyright and Compliance Complaint
If the platform contains unauthorized reposted content, false yield predictions, or misleading asset allocation views, please send the webpage link and screenshot evidence to the complaint email. We will verify and provide feedback within 24 hours.
Privacy Services
To request retrieval of your browsing records, customer service chats, or subscription data retained on the platform, send a real-name application to the privacy email. To request deletion of all personal information, also use the privacy email.
Response Time Standards
- General Consultation, Market Data Correction, Page Issues:Reply via email/WhatsApp within 12 hours
- Article Submission, Business Partnership:Contact established within 3 business days
- Urgent Complaint about False Information or Copyright Infringement:Emails received 7×24, priority handling on workdays
Important Anti-Fraud Notice
Platform customer service only addresses website data, information, and column usage issues. It NEVER provides REIT/ETF buy/sell guidance, profit predictions, paid trade leading, or paid internal asset recommendations.
Anyone impersonating "Asia-Pacific REITs Finance" to privately add communication accounts, charge for research reports, or recommend funds/picks for a fee is committing fraud.
If you encounter someone pretending to be customer service inducing paid investments, keep chat records and screenshots and send them to report@sgxcata.com for complaint and rights protection.